4 service points – bring it to the nearest one

Vilnius Kareivių g. 11A, Žirmūnai +370 679 74770
Kaunas Baltijos g. 58, Šilainiai +370 656 95553
Klaipėda Sausio 15-osios g. 13 +370 617 77731
Šiauliai Gegužių g. 30, PC „Arena“ +370 659 83704

No appointment needed
Diagnostics €10
Mon–Fri 9–18
All contacts

Home robot repair most often means repairing robot vacuum cleaners: they run every day, so brushes, wheels, sensors and the battery wear out fastest. If your robot has stopped charging, beeps, drives in circles or no longer vacuums, and simple cleaning steps haven’t helped, bring it to your nearest elMeistrai service point. We also repair simpler classic vacuum cleaners.

First we carry out diagnostics, which costs €10. The technician checks the battery, motors, sensors and board, and only then tells you what is faulty and how much the repair will cost. We do not repair anything without your consent, and no prior appointment is needed.

How much does home robot repair cost? The initial diagnostics costs €10. We tell you the repair price after diagnostics and agree on it before starting work; simple jobs, such as replacing the brush motor, start from €25.
How long does the repair take? We tell you the timeframe after diagnostics: it depends on the nature of the fault and whether a part needs to be ordered or the board repaired.
Do I need to make an appointment in advance? No. You do not need to call or book, just come to any service point on weekdays Mon–Fri from 9:00 to 18:00.
Is it worth repairing a robot vacuum cleaner? Most often yes, if the repair costs less than about a third or half of the price of a similar new model. After diagnostics we tell you this honestly.

Home robot repair by symptom

People describe a fault in different ways: „it doesn’t work”, „it goes in circles”, „it no longer vacuums”. Below we have collected the most common symptoms, their likely causes, and what you can check yourself before bringing in the robot.

01from 45 €

The robot vacuum does not work or does not turn on

WhyMost often the battery is discharged or worn out, the protection system has blocked power-on, or the power circuit on the board has failed. Sometimes the robot „falls asleep” after a long period of not being used, and a deeply discharged battery no longer accepts charging.

Check it yourselfPlace the robot on the dock and leave it for at least an hour. Check whether the dock light is on and whether the plug is firmly inserted into the socket. If there is no reaction at all, do not take it apart any further. More here: robot vacuum not working: most common causes.

What we doWe test the battery and the power circuit and inspect the control board. Depending on the result, we replace the battery or repair the power section of the board.

02from 25 €

The robot vacuum cleaner does not recharge

WhyDirty contacts under the robot or on the dock, a broken charging socket, a worn-out battery, or a faulty dock power supply. If the robot runs out of charge within a few minutes, the battery is almost always to blame.

Check it yourselfWipe the metal contacts on the robot and the dock with a dry soft cloth. Check that the dock stands on a level surface, not on a carpet, and that there is free space on both sides of it.

What we doWe check whether the problem is in the dock or in the robot. We repair the contacts and the socket, and replace the battery or the components of the board’s charging circuit.

03from 35 €

The robot does not return to the dock

WhyA dirty dock signal sensor, a dock placed under furniture or on a carpet, a faulty infrared receiver, or a misaligned navigation sensor. Another common cause is that the robot can no longer detect walls because of dirty sensors.

Check it yourselfWipe the sensor windows with a dry cloth and place the dock against a wall with at least half a metre of free space around it. You can find more about docks in the article on charging docks and their maintenance.

What we doWe check signal reception, replace faulty sensors, and match the operation of the dock and the robot with each other.

04from 35 €

The robot vacuum has weak suction

WhyA full dust bin, clogged filters and channels, a brush tangled with hair, or a worn suction turbine. If the power does not change after cleaning, the turbine or its bearings are often at fault.

Check it yourselfEmpty the bin, wash or replace the filter, and check that there is no blockage in the suction channel. In more detail: why a robot vacuum has weak suction.

What we doWe clean the entire air path, check the turbine’s speed and current consumption, and if necessary replace the turbine or its seals.

05from 35 €

The robot goes in circles or loses its route

WhyDirty or faulty cliff and wall sensors, a contaminated laser or camera navigation module, or one of the wheels turning more slowly. A robot with a settings error can also repeat the same movement.

Check it yourselfWipe all the sensors and the camera window, and check that the wheels turn freely and that no threads have become tangled in them. More about this problem: why a robot vacuum goes in circles.

What we doWe diagnose the navigation sensors and wheel modules, replace faulty components, and if necessary restore the software and calibrate.

06from 30 €

The robot gets stuck on carpets or the wheels no longer turn

WhyWorn tyres, a jammed wheel gearbox, an overloaded motor, or carpet fringe fibres wrapped around the wheels. Sometimes a weak battery can no longer supply enough current to the motors.

Check it yourselfRemove hair and threads from the wheels, push the wheel by hand and see whether it turns freely. In more detail: robot vacuum gets stuck on carpets.

What we doWe replace the wheel module with its motor or the gearbox, and check the charging current and the battery.

07from 25 €

The robot beeps, a light flashes, or it shows an error

WhyError codes usually point to a specific component: the brush, a wheel, the cliff sensor, the battery or the bin. If the error recurs even after cleaning, the fault is most likely electrical.

Check it yourselfLook up the error code in the app or the manual and check the indicated component: the bin, the brush, the wheels. Restart the robot according to the manufacturer’s instructions.

What we doBased on the code, we test the component with measurements rather than guesswork. We repair sensors, motors, wires and board circuits.

08from 25 €

The robot does not connect to WiFi

WhyMany robots work only on a 2.4 GHz network; sometimes the router settings or a changed password are to blame. If the robot cannot connect even to a phone hotspot, the communication module or the software may be faulty.

Check it yourselfCheck that the router is broadcasting a 2.4 GHz network, and repeat the pairing from the beginning. Step by step: how to connect a robot vacuum to WiFi.

What we doWe update or restore the software and check the communication module and the board.

09from 25 €

The brush is noisy or no longer turns

WhyTangled hair and threads, broken gears, a burnt-out brush motor, or worn bearing bushings. As a result, the robot may not only make noise but also stop with an error.

Check it yourselfRemove the brush according to the instructions, take off any tangled hair and check whether it turns by hand. If it needs replacing, see how to replace robot vacuum brushes.

What we doWe clean the brush cassette and replace the gears, the motor or the entire brush module.

Home robot repair prices

Prices are indicative: we will give you the exact amount after diagnostics, once we clearly know what has failed.

Diagnostics

Service	Price	Warranty
Initial diagnostics	10 €	–

Movement and cleaning units

Service	Price	Warranty
Brush motor or brush module replacement	from 25 €	–
Wheel module (motor with gearbox) replacement	from 30 €	–
Suction turbine replacement	from 35 €	–

Power and charging

Service	Price	Warranty
Battery replacement (the price of the part depends on the model)	from 45 €	–
Repair of charging contacts, socket or docking station	from 25 €	–

Electronics and software

Service	Price	Warranty
Replacement of navigation, cliff and wall sensors	from 35 €	–
Control board repairs	from 50 €	–
Software recovery and reprogramming	from 25 €	–

Prices are indicative; we will give you the final amount after diagnostics and agree on it with you before starting the repair. The warranty period is specified at pickup and depends on the work performed.

Is it worth repairing? Calculate in 10 seconds

How much a new one would cost now, € Age of the device, in years Repair cost, €

Enter the numbers and we will show whether the repair is worthwhile. We will tell you the exact repair price after diagnostics (10 €).

Myths about home robot repair

Myth. If the robot no longer charges, you definitely need a new robot. In fact. Most often the cause is dirty contacts, the battery or the docking station. These are separate, relatively inexpensive parts, not the whole device.
Myth. The battery can be replaced with any similar one. In fact. The battery must match the voltage, capacity and the requirements of the robot’s protection system. An unsuitable or poor-quality battery may overheat, so it is better to leave its replacement to a technician.
Myth. If the robot beeps, the board is broken. In fact. The board is the cause of failure less often than people think. Most often the beeping indicates a stuck brush or wheel, a dirty sensor or a weak battery.
Myth. A cheaper robot is not worth repairing. In fact. The decision depends on the cost of the repair, not on the brand. If the fault is simple, e.g. a wheel or a brush motor, the repair costs little and extends the robot’s service life.

Repair or buy a new home robot

A mid-range robot vacuum cleaner often costs a few hundred euros, so it is worth comparing the numbers before deciding. A simple rule: if the repair costs less than about a third of the price of a similar new model, repairing usually pays off. When the repair approaches half the price of a new robot, it is worth considering whether other parts will also wear out soon.

The age of the robot also matters. A general rule: lithium-ion batteries lose capacity over time, so after several years of active use a robot often starts to run out of charge faster (this depends on the model and usage). Replacing the battery often extends the robot’s life, while the robot itself is still in good condition.

After diagnostics, we tell you the real price and tell you frankly whether the repair is worthwhile. If you decide not to repair, you pay only for the diagnostics – 10 €.

Worth repairing: worn wheel, brush motor, battery, contacts, sensors.
Worth considering: when the board has failed and the robot is old and cheap.
Worth comparing: a more advanced robot (for example, with laser navigation or a mopping function) is often worth repairing if a new equivalent model would cost significantly more.

Technician’s tip: before calculating, compare the repair with the price of a new robot with the same features, not with the cheapest model in the store.

Robot vacuum brush and wheels during cleaning

Which robots are brought to the service

We most often repair „iRobot Roomba“, „Xiaomi“, „Roborock“, „Ecovacs“ and „Samsung“ robots, as well as models from other manufacturers, such as „Dreame“ or „Dyson“. The availability of parts depends on the specific model, so this becomes clear after diagnostics. We have written separately about specific manufacturers: Ecovacs problems and solutions and Xiaomi robot vacuum repair.

We use original parts and provide a warranty for the work performed. If the robot is insured, we can issue a certificate for the insurance company or another institution.

About data: modern robots store a map of your home and Wi-Fi data in the app. Before bringing it in, you can save the settings or the map; the service does not need any passwords.

Technician’s tip: bring the docking station with its power cable too, because a fault can often be checked only with the whole system.

How to extend the life of your home robot

Most faults can be avoided with simple maintenance. Long hair and threads wrap around the brush and wheel axles, and dust covers the sensors, so the robot starts to make mistakes and drive in circles. Clean the dust bin and brushes every week, and replace the filter according to the schedule specified by the manufacturer.

Another important thing is the battery. Do not leave the robot discharged for several months, and before going away for a longer time, first charge it to about half. You will find more tips in the article on extending the robot’s service life.

Before switching on the robot, remove cables, rug tassels and small objects from the floor. This reduces the risk of the wheels or brush getting stuck and the motor burning out.

Inspect the brushes and wheels every week.
Clean the sensors with a dry soft cloth every couple of weeks.
Place the docking station on a flat part of the floor, not on a carpet.
When choosing a new robot, look for models with easily replaceable parts; the robot vacuum cleaner buying guide will help.

Technician’s tip: once a month, turn the robot over and spin the wheels and brush by hand. If you feel resistance, it is better to clean them early than to wait for an error.

Before bringing in your robot

Bring the robot together with its dock and power cable.
Empty the dust bin and remove the water tank, if there is one.
Write down when the fault appeared and what error the robot or the app displayed.
Save the map and settings in the app, if possible.
Bring your proof of purchase or warranty card, if it is still valid.
If you need a certificate for insurance, mention it when handing in the robot.

From drop-off to pick-up

You come to the service point. There is no need to register or call in advance: just come to any service point in Vilnius, Kaunas, Klaipėda or Šiauliai Mon–Fri from 9:00 to 18:00.
You describe the fault. You tell us what happened: it stopped charging, it beeps, it drives in circles or its suction is weak. The more precise the description, the faster we find the cause.
We run diagnostics. Initial diagnostics cost 10 €. The technician checks the battery, motors, sensors and board and determines the real cause of the fault.
We agree on the price. After diagnostics, we tell you what failed, how much the repair will cost and what turnaround time to expect. We do not start the repair without your consent.
We repair the robot. We use original parts for repairs. The duration of the work depends on the nature of the fault and the availability of parts.
You pick it up with a warranty. You collect the repaired robot and receive a warranty for the work performed. If needed, we issue a certificate for the insurance company.

Customers often ask about home robot repair

Are a home robot and a robot vacuum cleaner the same thing?

Usually yes: when people search for „home robot”, they most often mean a robot vacuum cleaner. Some home robots wash floors or windows, and their faults are similar: battery, wheels, sensors. We will tell you whether it can be repaired after diagnostics.

Do you repair Xiaomi, Roborock, Ecovacs, Dreame and Dyson robots?

We repair robots from various manufacturers, including Xiaomi, Roborock, Ecovacs, iRobot Roomba and Samsung. For other models, such as Dreame or Dyson, parts availability becomes clear after diagnostics.

Can I bring a robot from Panevėžys, Marijampolė or Mažeikiai?

Our service points are in Vilnius, Kaunas, Klaipėda and Šiauliai, so you can bring your robot to the nearest one. No registration is needed; just come on weekdays Mon–Fri from 9:00 to 18:00.

Can you issue a certificate for insurance?

Yes. We can issue certificates for insurance companies and other institutions. Mention it when handing in the robot so that the technician properly records the fault.

How do I choose the best home robot so that it doesn’t need repairs later?

Look not only at power, but also at whether the parts are replaceable, the brush is reliable and the battery can be replaced. You will find more suggestions in the article how to choose the right robot vacuum cleaner.

What our customers say

All reviews

Dovilė Sabaliauskienė
August 2026 · Google
Sincerest thanks to the technician from Šiauliai and the highest recommendations to the entire elMeistrai staff in Kaunas. ⭐⭐⭐⭐⭐
Milena Tulickaite
December 2025 · Google
Fast, high-quality, polite and clear☺️
Gytenis Mikulenas
2025 · Google
Excellent service! Instead of paying 1K to Apple certified dealer service for replacing broken Macbook mainboard, elmeistrai did it for much much cheaper!
Raimondas Bakšys
2025 · Google
I bring in all kinds of equipment for repair and they always fix it quickly, well and at a fair price. Thank you! …

Home robot repair in Vilnius, Kaunas, Klaipėda, Šiauliai