4 service points – bring it to the nearest one

Vilnius Kareivių g. 11A, Žirmūnai +370 679 74770
Kaunas Baltijos g. 58, Šilainiai +370 656 95553
Klaipėda Sausio 15-osios g. 13 +370 617 77731
Šiauliai Gegužių g. 30, PC „Arena“ +370 659 83704

No appointment needed
Diagnostics €10
Mon–Fri 9–18
All contacts

Does your coffee machine not turn on, no water comes out, the coffee is cold or watery, or is there a strange noise coming from inside? Such faults can usually be repaired rather than replacing the whole machine. How much it will cost is clear only after diagnostics.

elMeistrai repairs coffee machines of all brands for homes and offices. Simply come to any service point in Vilnius, Kaunas, Klaipėda or Šiauliai during working hours, Mon–Fri 9:00–18:00. You do not need to register in advance; we are closed at weekends.

How much does diagnostics cost? The initial coffee machine diagnostics costs €10. The repair price is given after diagnostics and agreed before any work begins.
Do I need to register? No. Come to any service point Mon–Fri 9:00–18:00. We are closed at weekends.
Which brands of machines do you repair? All brands: DeLonghi, Saeco, Jura, Philips, Siemens, Bosch, Krups and others.
Where can I come? Our service points operate in Vilnius, Kaunas, Klaipėda and Šiauliai. Addresses and contact details are listed on the page.

Most common coffee machine faults

Below are the faults that customers most often bring to the service point. We determine the exact cause during diagnostics.

Coffee machine won’t turn on

WhyThe most common culprits are the power cable, a blown fuse, a faulty power unit or the control board. Sometimes the machine stops turning on after a voltage surge or after liquid gets inside.

Check yourselfTry a different socket and check that the cable is not damaged. Make sure the water tank and the coffee grounds container are fully inserted.

What we doWe diagnose the power circuit and the control board and replace faulty components.

No water or coffee coming out

WhyScaled-up tubes, a clogged brew unit, or a faulty pump or valve. This is often related to water quality.

Check yourselfCheck that there is water in the tank and that it is properly inserted. Clean the outlet openings.

What we doWe clean and descale the system and replace the pump, valves or seals. More in the article why the coffee machine does not dispense water.

Coffee is cold or not hot enough

WhyA scaled-up or burnt-out heating element, or a faulty temperature sensor. The first cup is colder if the machine has not had time to warm up.

Check yourselfWait until the machine has warmed up and run the descaling programme according to the instructions.

What we doWe test the heating element and the sensor and replace unsuitable parts. More in coffee machine does not heat water.

Grinder not working or noisy

WhyA foreign object has got into the grinder, the burrs or motor are worn, or the beans are too oily.

Check yourselfCheck that there are no stones or other objects in the bean container. Try a different type of beans.

What we doWe dismantle and clean the grinder and replace the burrs or the motor. More in what to do if the grinder does not work.

Water leaking under the machine

WhyDamaged seals, cracked tubes, a leaking tank or a worn valve.

Check yourselfCheck the tank and the drip tray for cracks. Do not use the machine if water has reached the electronics.

What we doWe find the source of the leak and replace the seals or tubes. Read about water leaks.

Display shows nothing or shows an error

WhyA faulty display, control board or sensor, sometimes a software error.

Check it yourselfUnplug the machine from the mains for a few minutes and switch it back on. Write down the error code.

What we doWe diagnose the board and display and replace faulty components. Read more: coffee machine display not working.

Coffee machine repair prices

The diagnostic price is always the same, while the repair price depends on the machine model and the fault.

Diagnostics

Service	Price	Warranty
Initial diagnostics	10 €	–

Repair and descaling

Service	Price	Warranty
Coffee machine repair, descaling, cleaning system repair – price agreed before repair	after diagnostics	provided

The final repair price is given after diagnostics and agreed before work begins. We explain the warranty terms when you hand in the machine.

Is it worth repairing? Calculate in 10 seconds

How much a new one would cost now, € Age of the device, in years Repair cost, €

Enter the numbers and we will show whether the repair is worthwhile. We will tell you the exact repair price after diagnostics (10 €).

Myths about coffee machine repair

Myth. It is always cheaper to replace a broken coffee machine with a new one. In fact. Many faults, such as limescale, worn seals or a pump, can be repaired for a fraction of the price of a new machine. The decision depends on the model and the fault, so it is worth starting with a diagnostic.
Myth. Descaling once a year is enough. In fact. The frequency depends on water hardness and how intensively the machine is used. With hard water you may need to descale more often, so follow the manufacturer’s instructions and the machine’s messages.
Myth. If the coffee is sour, the machine is to blame. In fact. Often the cause is beans that are too freshly roasted or stale, or an unsuitable grind size. Only if the beans are good and the settings are correct is it worth checking the water temperature.
Myth. Any descaling liquid can be used for any machine. In fact. An unsuitable solution can damage the seals and other parts. Use the product and program recommended by the manufacturer.

Which coffee machines we repair

We accept automatic bean-to-cup, capsule and manual espresso machines. We repair equipment from all manufacturers, including DeLonghi, Saeco, Jura, Philips, Siemens, Bosch and Krups, as well as Nivona, Nespresso or Dolce Gusto.

Every model has its own特点. That is why we start with a diagnostic: we determine whether the electronics, pump, heating element or grinder has failed, or whether the machine is simply scaled up.

Bring the machine with its power cord. If you have them, also bring the water tank and the drip tray, as they help us assess the fault faster.

A technician inspects the internal parts of the coffee machine

The most common faults and their signs

Most faults are caused by limescale deposits, worn seals and coffee that is ground too finely. The first signs often appear a few weeks before a complete breakdown: the coffee flows more slowly, the water takes longer to heat and the noise increases.

If you have noticed any of these signs, it is better not to delay. A damaged part can harm others, for example, a leaking tube can flood the electronics.

the machine does not switch on or switches off by itself
no water or coffee comes out, or water runs into the tray
the coffee is cold, too weak or sour
the grinder crackles, rustles or does not grind
the coffee brew unit is clogged
the display shows nothing or shows an error code

Descaling and maintenance

Limescale does the most damage to coffee machines. It builds up in the heating element and tubes, so the water heats more slowly, the coffee gets worse and the pump works under a higher load. Use filtered or softened water and descale the machine according to the manufacturer’s instructions.

If the descaling program does not start, does not help or the machine still works badly afterwards, bring it to the service centre. We handle descaling and cleaning system faults together with other repair work. You can read about water filter maintenance in a separate article.

Do not pour descaling liquid into the machine without the program specified by the manufacturer. An unsuitable solution can damage the seals.

What you can check yourself

Before taking the machine to the service centre, carry out a few simple checks. Sometimes the problem is not a fault but an incorrectly inserted tank or a clogged strainer.

If the machine still works badly after these steps, do not open it up. The machine’s electronic components operate on a 230 V mains voltage, so removing the casing yourself is not recommended.

make sure the water tank is fully inserted and there are beans in the bean container
clean the brew group head, the tray and the coffee grounds container
try another socket and check the power cord
try a different type of fresher beans if the coffee is too weak or sour
check the error code in the manual or in our article about Jura error codes

Repair or replace the machine

In some cases repair pays off, in others it does not. It depends on the model, age and nature of the fault. For example, a worn grinder or pump is often worth replacing in a more expensive machine, while for a cheap model with a faulty board it may not be worth repairing.

After the diagnostic we tell you what has failed and how much the repair would cost, and the decision is yours. Read more in the article when to repair and when to replace a coffee machine.

Documents and warranty

For repairs we use original parts, and we provide a warranty for the work carried out. If the repair of the appliance is covered by an insurance company, we can issue the required certificate or defect report.

What to bring to the service point

the coffee machine with its power cable
the water tank and drip tray, if you can
a short description of the fault: when and how it appeared
the error code or on-screen message, if you saw one
the purchase receipt or warranty document, if the appliance is still under warranty
insurance documents, if you need a certificate

How repairs work at elMeistrai

Come to the service point. Bring the appliance to any service point in Vilnius, Kaunas, Klaipėda or Šiauliai Mon–Fri 9:00–18:00. No appointment is needed.
Diagnostics for €10. The technician inspects the appliance and determines the cause of the fault. The initial diagnostics cost €10.
Price agreement. After the diagnostics, we tell you what is faulty and how much the repair will cost. We start work only with your consent.
Repair. We fix the fault using original parts. If needed, we issue a certificate for insurance.
Warranty and pick-up. You collect the repaired appliance, and a warranty is provided for the work carried out.

Frequently asked questions about coffee machine repair

How much does coffee machine repair cost?

The initial diagnostics cost €10. We tell you the repair price after the diagnostics and agree on it with you before starting the repair, as it depends on the model and the fault.

Do I need to book before coming?

No. Simply come to any service point in Vilnius, Kaunas, Klaipėda or Šiauliai Mon–Fri 9:00–18:00. We are closed at weekends.

Do you repair coffee machines that were not bought from you?

Yes. We accept coffee machines from all manufacturers, regardless of where they were bought: DeLonghi, Jura, Saeco, Philips, Siemens and others.

Do you repair and descale capsule machines?

Yes, we diagnose and repair capsule machines, including Nespresso and Dolce Gusto. We tell you the descaling price after the diagnostics.

Do you provide a warranty for repairs?

Yes, we provide a warranty for the repair work carried out. We tell you its terms when you collect the appliance.

Can you issue documents for insurance?

Yes, we issue certificates for insurance companies and other institutions, as well as defect reports.

What our customers say

All reviews

aurimas kreimeris
2025 · Google
They fixed the coffee machine quickly and perfectly.
Ingrida Gedgaudienė
2024 · Google
E_meistrai repaired our coffee machine and sewing machine perfectly. If you ever need something repaired, go only to these technicians.
Ignas Kaupavičius
2018 · Google
I thought companies always lie about work completion times, but they repaired the coffee machine even faster than promised, which surprised me.
Justė Šiaulytė
2018 · Google
The coffee machine works perfectly. I am very pleased and surprised by the fast and high-quality work.

Coffee machine repair: Vilnius, Kaunas, Klaipėda, Šiauliai